when you buy a new smart phone you need to know how to hard reset your call phone. it's very simple process follow this post you can remove your symphoney w32 call phone password.
first backup your all of impotent data like contact, message, videos, mp3 etc after hard reset/factory reset all data will be lost.
For Hard reset battery charge need 70% up
1. Press and hold power key to turn off your call phone.
2. now press and hold together Volume up + Power key until show android logo on screen.
3. after few second show android recovery menu on screen release all keys.
4. after that select "wipe data/factory reset" Volume keys to scrolling and power key to confirm this whole process.
5. now select this “Yes….clear all user data” again confirm this.
6. you are now last step and select this "reboot system now" confirm it.