Fiverr Cancellation Rate Calculator

Fiverr Cancellation Rate Calculator

Completed Orders:

Cancelled Orders:

Fiverr Cancellation Rate: What It Is and How to Keep It Low

If you work on Fiverr, your Cancellation Rate is one of the most important performance metrics. A high cancellation rate can hurt your gig ranking, reduce your chances of getting promoted, and affect your account performance.

What Is Fiverr Cancellation Rate?

Fiverr Cancellation Rate is the percentage of orders that are cancelled compared to the total number of orders you receive. Fiverr usually calculates this metric based on the last 60 days of activity.

Cancellation Rate Formula

The formula for calculating Fiverr cancellation rate is:

Cancellation Rate (%) = (Cancelled Orders ÷ Total Orders) × 100

Example

• Completed Orders: 11
• Cancelled Orders: 1
• Total Orders: 12

Calculation:

(1 ÷ 12) × 100 = 8.33%

So the cancellation rate is 8.33%.

What Is a Good Cancellation Rate on Fiverr?

• 0% – 5% : Excellent
• 5% – 10% : Acceptable
• Above 10% : Risky for your account

Fiverr recommends keeping your cancellation rate below 10%.

Why Orders Get Cancelled

Orders can be cancelled for several reasons:

• Miscommunication with buyers
• Unclear gig description
• Late delivery
• Wrong delivery
• Unrealistic buyer expectations

Tips to Reduce Fiverr Cancellation Rate

1. Write a Clear Gig Description

Explain clearly what you offer and what buyers will receive.

2. Communicate Before Starting

Ask buyers for details before starting the project.

3. Request Proper Requirements

Always collect files and instructions before starting the order.

4. Set a Realistic Delivery Time

Choose a delivery time that you can comfortably meet.

5. Offer Revisions Instead of Cancelling

If buyers are not satisfied, try revisions first before cancelling the order.

Final Thoughts

Your Fiverr cancellation rate shows how reliable you are as a seller. Keeping it below 10% will help maintain good gig ranking and build trust with buyers.

Focus on good communication, clear instructions, and quality work to keep your Fiverr account healthy and successful.